Refund policy

Due to the nature of our products (hygiene, personal care, and sanitation), we maintain a strict No Return, No Exchange policy.

• Hygiene Standard: To ensure the safety and health of all our customers, we cannot accept returns on items such as diapers, sanitary pads, or cleaning liquids once they have left our facility.

• Damaged Items: In the rare event that a product arrives damaged or if you receive the wrong item, please contact us within 24 hours of delivery with photo/video proof so we can resolve the issue.

• Cancellations: Orders can only be cancelled before they have been dispatched.